Network security errors
For users who are in a highly secure environment, you might encounter a situation where you fail to execute test scripts, integrate Katalon Studio, and/or access Katalon TestOps or TestCloud.
This is caused by your network access configurations.
To solve this issue, you need to contact your IT team to whitelist the following domains:
| Domains | Usage |
|---|---|
admin.katalon.com | Katalon uses this domain for license and user management in an organization. From Katalon Studio version 8.2.5 onwards, you need to whitelist this domain for online license authentication. |
store.katalon.com | This is the Katalon Store domain. You need to whitelist this domain to load installed plugins from Katalon Store. |
| Katalon uses these domains to collect product usage and adoption, which helps us improve our products in the upcoming releases. |
testops.katalon.io
| From Katalon Studio version 8.2.5 onwards, to access Katalon TestOps or enable Katalon Studio - TestOps integration, you need to whitelist the In case you have configured a TestOps subdomain, you also need to whitelist your subdomain URL. |
katalon-test.s3-accelerate.amazonaws.com | This domain allows Katalon Studio to upload reports to Katalon TestOps. |
download.katalon.com | This domain allows TestOps to work with TestOps agents. |
https://raw.githubusercontent.com/katalon-studio/katalon-studio/master/releases.json | This domain allows TestOps to create test run types in Katalon Studio. |
https://testcloud.katalon.com/ / 34.197.223.43 | This is the Katalon TestCloud domain. You need to whitelist this domain if you want to execute tests with the TestCloud environment. |
analytics.katalon.com | For Katalon Studio below 8.2.5, you need to whitelist this domain for online license authentication. It is also used to access Katalon TestOps and enable Katalon Studio - TestOps integration. |
| You need to whitelist these domains to use TestCloud Tunnel. |